When you come to a tire shop(Loja de pneus), you expect certain things. You might expect to be able to get your car in and out quickly, and you may or may not expect the mechanic to pry open the hood of your car and poke around inside - but either way, it's reasonable to expect that your car will be taken care of properly.
What do we need To change in the tire shop?
It's reasonable to expect that you will get high-quality service and a good product for your money, but you may have yet to expect that the experience at the Best tire (Melhor pneu
)shop would change as rapidly as it has in the past ten years or so. Today's tech-driven tire shops are reinventing the wheel regarding the customer experience!
Few ways that technology is changing the way we do business today:
Using specialized software to keep track of repairs The most basic thing that customers have come to expect when they come to the tire shop is prompt service. In years past, a mechanic would write the repair orders by hand and then input the information into a huge ledger or onto some dusty stack of paper in the back office. This system could have been more convenient and time-consuming, making it difficult for the technicians to track each repair order. These days, however, most tire shops use specialized software specifically designed to manage all of the customer and repair information they generate daily.
Software Evaluation in Tire Shop:
This software allows the technicians to enter all the information quickly and efficiently without using pen and paper, and it allows them to organize and store all of the data in one central location so that the information is readily available to the technicians when they need it. This helps streamline the process of servicing the customer's vehicle and makes the process more efficient and cost-effective for everyone involved. Technology is also changing how technicians are trained. It used to be the case that new technicians would receive on-the-job training from the more experienced staff in the shop, but that is no longer the case. Now most tire shops offer advanced training programs specifically geared toward their new staff members so that they can learn everything they need to know about the proper installation and operation of all the latest high-tech equipment on the market today.
Trainer Increasing The Technicians' Productivity:
This type of training provides the new technicians with a much better understanding of how the business works and what they need to do to achieve success on the job. It has proven to be a very effective form of employee training and has been very effective in increasing the technicians' productivity. Technology is also changing how our customers pay for their tires and services. Once upon a time, a customer had to visit the tire shop in person to make a credit card payment for their tire services.